Frequently Asked Questions

JERUSHAH – STYLED FAQ

At Jerushah, we believe in effortless elegance and a seamless shopping experience. Below you’ll find answers to our most frequently asked questions, crafted to give you clarity and confidence as you shop with us.

UK orders typically arrive within 3–5 working days. International delivery times vary depending on the destination. We are working towards offering next‑day delivery soon.

Shipping fees are calculated at checkout based on your location and order size. We proudly ship worldwide.

Once your order has been dispatched, you will receive an email containing your tracking link so you can follow your parcel’s journey.

We accept returns and exchanges within 14 days of delivery, provided items are unworn, unwashed, and in their original condition with tags attached. To begin a return, please email [email protected] with your order number and item details.

Damaged or Incorrect ItemsIf your order arrives damaged or incorrect, please contact us within 48 hours with photos of the issue. We will arrange a replacement or refund promptly.

Orders may be cancelled within 2 hours of purchase. After this time, your order may already be processing.

Selected items are restocked based on demand. Follow us on Instagram @thejerushah for restock updates and new arrivals.

We accept major debit and credit cards, Apple Pay, Google Pay, and secure Stripe checkout. All payments are processed through encrypted, industry‑standard technology.

For any enquiries, our team is here to assist you. Email us at [email protected] and we will respond within 24 hours.